User Rights
User Rights Overview
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Privacy Policy Introduction
This policy outlines how we handle personal data in relation to our services.
Policy guidance
This opening section outlines the main areas addressed in this notice and where related policy information can be reviewed.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Requests
Exercising User Rights
Requests for exercising rights should be submitted in writing for verification.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
Data will be retained only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this policy via email or website announcements.
Material changes to this policy are communicated through appropriate channels.
Data collection and cookies
How information is collected and how cookie settings work
01
Data Collection Overview
We collect personal information such as names, contact details, and financial information necessary for facilitating apartment purchases.
The categories of data collected depend on how users interact with our services.
02
Sources of Data
Information may be collected through forms, user accounts, and communication with our support team.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for functionality and analytics cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies are used to enhance user experience and analyze website traffic.
Users may adjust cookie preferences through browser settings at any time.
Processing category
Purposes of Data Processing
We process personal data to provide services, comply with legal obligations, and improve user experience.
Processing is limited to the purposes described in this policy.
Processing category
Data Sharing with Partners
We may share data with service providers who assist in our operations and are contractually obligated to protect it.
Third parties receiving data are bound by confidentiality obligations.
Processing category
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.
Contact Information
Email
Phone
+27 12 614 2303
Address
26 Unit, Sunnyrock, Germiston, 1401
General inquiries
Contact details for privacy-related inquiries are provided in this section.